Check-in begins at 3:00 PM, allowing our team sufficient time to prepare your room for a comfortable stay. If you arrive early, feel free to store your luggage with us while you explore the area. Check-out is by 11:00 AM. However, we understand that travel schedules can vary, and we are happy to offer early check-in or late check-out, subject to availability. Please reach out in advance to make arrangements, and we will do our best to accommodate your needs.
Reserving a stay with us is simple and convenient. You can book directly through our website for the best rates, or if you prefer, through trusted platforms such as Booking.com or Airbnb. For personalized assistance, feel free to call our reservations team. We are always here to help you find the best option for your stay.
Yes, during weekends and public holidays, we require a minimum stay of 2 nights. This ensures that all our guests can fully enjoy their time without being rushed. If you are planning a visit during these periods, we recommend checking specific dates for any additional stay requirements.
Unfortunately, we do not allow pets in our apartments. We understand that pets are part of the family, but we want to ensure that all our guests enjoy a comfortable and clean environment. If you have any questions or need more information, please feel free to reach out to us.
To receive a full refund, you must cancel at least 30 days prior to the arrival date. If you cancel between 7 and 30 days before the start of your stay, you will receive a 50% refund of the total amount for all reserved nights. If you cancel with less than 7 days' notice, there will be no refund, and you will be charged 100% of the total amount for all reserved nights. You can also receive a full refund if you cancel within 48 hours of booking, as long as there are at least 14 days remaining before the arrival date.
Yes, we do offer discounted rates for long-term stays. If you’re planning to stay with us for an extended period, whether for work, relocation, or a long vacation, we have flexible monthly rates available. Please contact us directly to discuss your specific needs, and we will tailor an offer that suits your requirements.
We offer a range of accommodation options to suit your needs. We offer one-bedroom apartments and a loft. Some apartments are interior with views of the inner courtyard, while others are exterior and come with a small terrace.
Yes, all of our apartments feature fully equipped kitchens, complete with modern appliances such as microwaves, refrigerators, stovetops, and all the necessary cookware and utensils. Whether you prefer to prepare your meals or simply store snacks and drinks, you’ll find everything you need for a convenient and comfortable stay.
Absolutely! Each of our apartments is equipped with a washing machine, allowing you to do your laundry at your convenience. For those staying in rooms without laundry facilities, we offer communal laundry areas. Detergent and other supplies are available at reception if needed, making longer stays even more comfortable.
Yes, housekeeping services are included for guests staying longer than a week. For extended stays, housekeeping is provided once a week to refresh your apartment and replenish any supplies. If you require additional cleaning services or more frequent housekeeping, we are happy to arrange that for an additional fee. Please let us know your preferences, and we will accommodate them.
Yes, we offer extra beds and cribs upon request, subject to availability. Whether you’re traveling with children or simply need a little extra sleeping space, we are happy to provide these to ensure everyone in your group is comfortable. To guarantee availability, we recommend requesting an extra bed or crib at the time of booking.
Yes, all of our rooms and apartments are fully air-conditioned, ensuring that you stay comfortable during warmer months. You can adjust the temperature to your liking so that your stay is as pleasant as possible, regardless of the weather outside.
Yes, we offer convenient airport transfers at an additional cost. Whether you are arriving or departing, we can arrange for a reliable transfer service to ensure your travel experience is seamless. Please contact us in advance with your flight details so we can coordinate your transfer in a timely manner.
Yes, we provide complimentary on-site parking for all of our guests for an extra daily cost with a partnered parking 4 minutes walking away from our apartments. Contact us and schedule the parking lot for you.
While we don’t have an on-site restaurant, we are fortunate to be located near a wide variety of excellent dining options. From cozy cafes to fine dining, there’s something to suit every taste just a short walk from our property. If you need recommendations or assistance with reservations, our team is happy to help.
Although we do not have traditional room service, you can ask for any delivery food into your apartment and you dispose an intercom in any apartment to deliver your food there.
Our property is conveniently located just a 25-minute drive from the nearest airport, making it easy to reach us after a long flight. If you’re arriving by train, the central train station is only 10 minutes away by car, providing quick and easy access to public transportation.
Yes, we are well-connected to public transport. There is a bus stop right outside our property, and the nearest metro station is just a 10-minute walk away. Whether you’re heading into the city or exploring nearby attractions, getting around is simple and convenient.
Our property is ideally situated near some of the area’s top attractions. You can easily visit the nearby beach, explore the historic downtown area, or enjoy one of the many local museums. Whether you’re here for relaxation or adventure, there’s plenty to see and do within a short distance.
Yes, there are numerous restaurants, cafes, and shops just a short walk from our property. Whether you’re looking for a quick bite to eat, a leisurely meal, or some grocery shopping, everything you need is just around the corner. Our staff can provide personalized recommendations based on your preferences.
For the comfort of all our guests, we have a strict no-smoking policy inside the rooms and apartments. However, designated smoking areas are available outdoors for those who wish to smoke. We kindly ask all guests to respect this policy to ensure a pleasant environment for everyone.
If you’ve misplaced an item during your stay, please notify us as soon as possible. We will do our best to locate and return it to you. Any found items are held for a period of 30 days, after which they are either donated or discarded. We can also arrange to ship items back to you at your expense.
Yes, we provide complimentary high-speed Wi-Fi throughout the property. Whether you’re in your room, by the pool, or in any common area, you can stay connected with ease. Simply log in using the password provided upon check-in, and enjoy uninterrupted service throughout your stay.
Yes, we offer a mobile app that makes managing your stay convenient and hassle-free. Through the app, you can check-in remotely, request services, and access important information about your stay. You can also use it to communicate with our team at any time for assistance.